CRYSTAL CLEAR INDICATOR, LLC PRIVACY POLICY

Last Modified on October 20, 2015

Our Privacy Commitment

Crystal Clear Indicator and the crystalclearindicator.com website (“Crystal Clear Indicator,” “we,” “us” or “our”) is committed to respecting the privacy rights and concerns of all users of Crystal Clear Indicator’s website where this Privacy Policy is posted (the “Site”) (we refer to the Site and the services made available by Crystal Clear Indicator, collectively, as the “Crystal Clear Indicator Features”). As such, we have established and implemented this Privacy Policy to inform visitors to the Site and users of the Crystal Clear Indicator Features how we use and protect the information we collect through the Crystal Clear Indicator Features. By accessing the Site or using any of the Crystal Clear Indicator Features, you consent to Crystal Clear Indicator’s collection, use, storage, deletion and disclosure of information relating to you as set forth in this Privacy Policy. This Privacy Policy is effective as of the date set forth above and is only applicable to the Site and the Crystal Clear Indicator Features and not to any other website or mobile application that you may be able to access from the Site or the Crystal Clear Indicator Features which may have its own data collection and use practices and policies.

This policy answers the following questions:

• What information do we collect about you and how do we use it?
• Will we share your personal information with third parties?
• What choices do you have about the collection and use of your personal information?
• What security measures do we take to safeguard your personal information?

What information do we collect about you and how do we use it?

Types of Information We Collect

Personal information means information that can be used to identify and contact you. You do not need to submit personal information to access the Crystal Clear Indicator Features generally. However, you may be required to submit personal information to access certain aspects of the Site and the Crystal Clear Indicator Features. We may collect non-personal information such as your browser type, when you accessed the Crystal Clear Indicator Features and from what physical location you accessed the Crystal Clear Indicator Features. This information may be aggregated to measure the number of visits, average time spent, page views, and other statistics about users of the Crystal Clear Indicator Features. We also may use this data to monitor the Crystal Clear Indicator Features’ performance and to make the Crystal Clear Indicator Features easier and more convenient to use.

We collect personal information when you create an account through the Crystal Clear Indicator Features; subscribe to our newsletter; participate in registration forms; or receive customer or technical support.

If you wish to receive communications about new products, services, features, or enhancements to the Crystal Clear Indicator Features that may be of interest to you, we require you to provide your email address. To create an account for the Crystal Clear Indicator Features, we require you to provide certain information to create your profile, including your name, email address and a password. When purchasing services through the Crystal Clear Indicator Features, payments are submitted through PayPal and as such, we do not collect any billing information.

By submitting personal information through the Crystal Clear Indicator Features, you authorize Crystal Clear Indicator to share this personal information for the purposes identified herein and on the Crystal Clear Indicator Features, such as responding to user inquiries, processing transactions, distributing materials, and requesting feedback.

Third Party Privacy Policies

Through the Crystal Clear Indicator Features, you may be able to link to technology, software and services owned and controlled by third parties (“Third Party Features”). You may be permitted or required to submit personal information to access Third Party Features. Such use of Third Party Features and submission of information through Third Party Features will be subject to such applicable third party’s terms of use, terms of service and privacy policy. You agree to look solely to the applicable third party and not to Crystal Clear Indicator to enforce your rights in relation thereto. When you have clicked on a third party logo or URL displayed on the Site or accessible through the Crystal Clear Indicator Features, which links you to any Third Party Features, our Terms of Use no longer applies and you must read the terms of use, terms of service and privacy policy of the third party to see how your personal information will be handled on their website.

How We Use Your Personal Information

The personal information you provide to us will allow us to communicate with you and provide the Crystal Clear Indicator Features to you, depending on the Crystal Clear Indicator Features for which you register. This includes alerting you of new products or services, features, or enhancements to the Crystal Clear Indicator Features; verifying your identity; handling your customer service questions or issues; requesting feedback; and distributing newsletters. We may also use your email address as part of the Crystal Clear Indicator Features in sending you messages about the Crystal Clear Indicator Features and other general announcements. We keep track of your interactions with us, including but not limited to your activity within the Crystal Clear Indicator Features. Except as set forth in this Privacy Policy, or unless we have your consent, we will not share your personal information with any person or entity other than those affiliated with us, entities acting on our behalf, and relevant third parties such as those needed to collect and maintain our information collection servers and perform technology and related services, including, for instance, our hosting service Hostgator.

We may use your personal information with non-personal information that we have collected in a manner such that the end-product does not personally identify you or any other user of the Crystal Clear Indicator Features. We may make your personal information non-personally identifiable by either combining it with information about other users (aggregating your personal information with information about other users), or by removing characteristics (such as your name or email address) that make the information personally identifiable. This process is known as de-personalizing your information.

Do Not Track

In compliance with California legislation, AB370, effective January 1, 2014, Crystal Clear Indicator’s practices in responding to “do not track” signals and collecting user information over time and across a network of websites when you visit the Site are as follows: We do honor the request of “do not track” signals sent by your browser when you visit the Site. Additionally, Crystal Clear Indicator does not collect user information about your online activities over time and across different websites, or authorize third parties to do so.

Google Analytics

The Crystal Clear Indicator Features use Google Analytics to help us learn about who visits the Crystal Clear Indicator Features and what pages are being viewed.

Cookies

“Cookies” are small bits of electronic information that a website sends to a visitor’s browser and are stored on the visitor’s hard drive. We do not employ cookies in the Crystal Clear Indicator Features, but third parties whose websites are accessible through links on the Crystal Clear Indicator Features may use their own cookies when you link to their site or service. Crystal Clear Indicator does not control these third parties’ use of cookies and cannot guarantee that they will uphold the same privacy standards as Crystal Clear Indicator. Crystal Clear Indicator expressly disclaims any and all liability related to the collection, use or disclosure of information by third parties. You should review the privacy policies of any third party sites that you visit through a link from the Crystal Clear Indicator Features to understand how these third parties use cookies and the information they collect through cookies. Most cookies are “session cookies” which means that they are automatically deleted at the end of each session. Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you a chance to decide whether or not to accept it.

Log Information

Our servers automatically record information that your browser sends whenever you visit the Site. This information includes your Internet Protocol address, your browser type and version, the search engine you used to find the Crystal Clear Indicator Features, if any, which Crystal Clear Indicator Features you use and from where, and when and how long you use them (the “Tracking Technology”). We use this information to monitor and analyze how users use the Crystal Clear Indicator Features, to provide customer service and to maintain and improve the Crystal Clear Indicator Features. We may also collect similar information from emails we may send to you which then help us track which emails are opened and which links are clicked by recipients. The information allows for more accurate reporting and improvement of the Crystal Clear Indicator Features.

Children’s Privacy

We do not knowingly collect personal information from children under 13, or allow them to create an account for the Crystal Clear Indicator Features. We take children’s privacy seriously, and encourage parents to play an active role in their children’s online experience at all times.

Will we share your personal information with third parties?

Sharing Your Information

We use your personal information to provide the Crystal Clear Indicator Features to you, including to deliver products and services you request, handle your customer service questions or issues and send communications to you about promotions, updates, or special offers that may be of interest to you. The personal information uploaded by you through the Crystal Clear Indicator Features will be shared only with authorized persons to whom you specifically grant access. We will also share the personal information we collect from you under the following circumstances, and you expressly authorize us to share your information as follows:

• Protection of rights. We will share personal information if we have a good faith belief that (i) access, use, preservation or disclosure of such information is reasonably necessary to satisfy any applicable law, regulation, legal process, such as a court order or subpoena, or a request by law enforcement or governmental authorities, (ii) such action is appropriate to enforce our Terms of Use for the Crystal Clear Indicator Features, including any investigation of potential violations thereof, (iii) such action is necessary to detect, prevent, or otherwise address fraud, security or technical issues associated with the Crystal Clear Indicator Features, or (iv) such action is appropriate to protect the rights, property or safety of Crystal Clear Indicator, its employees, users of the Crystal Clear Indicator Features or others.
• Asset transfers. If we become involved in a merger, acquisition or other transaction involving the sale of some or all of Crystal Clear Indicator’s assets, user information, including personal information collected from you through your use of the Crystal Clear Indicator Features, could be included in the transferred assets. Should such an event occur, we will use reasonable means to notify you through email or a prominent notice on the Site.

Additional Information You Should Know About Third Parties

The Crystal Clear Indicator Features may contain direct links to websites operated by other entities. These third party websites may collect information about you when you visit them or otherwise communicate with them. This Privacy Policy does not cover the information practices of third party websites linked to the Site or accessible through the Crystal Clear Indicator Features. Although we encourage such third parties to adopt and follow their own privacy policies, we are not responsible for their collection and use of your personal information. You should refer to the privacy policies and statements of other websites or contact the respective webmasters of those websites to obtain information regarding their information collection, use and disclosure policies.

When you have clicked on a third party logo or URL accessible through the Crystal Clear Indicator Features which links you to a different website, our Privacy Policy no longer applies and you must read the privacy policy of the third party to see how your personal information will be handled on their website.

What choices do you have about the collection and use of your personal information?

Control of Your Information

You may update or delete your personal information or modify your account preferences for the Crystal Clear Indicator Features by contacting us via email at info@crystalclearindicator.com. Please note that if you disable your account, we will keep your contact information on file, and may retain other account information for a reasonable period of time afterward for the purpose of internal account management and fraud prevention activities.

Opting Out of Receiving Communications From Us

If you no longer want to receive our newsletter, emails or other announcements, you may unsubscribe by writing to us at info@crystalclearindicator.com, contacting us via telephone at (925) 452-4766, or following to the “unsubscribe” link at the bottom of our emails. Please note that you cannot unsubscribe from certain correspondence from us, including messages relating directly to your account.

Mediation

You agree that, in the event any dispute or claim arises out of or relating to this Privacy Policy, you and Crystal Clear Indicator will attempt in good faith to negotiate a written resolution of the matter directly between the parties. You agree that if the matter remains unresolved for forty-five (45) days after notification (via certified mail or personal delivery) that a dispute exists, all parties shall join in mediation services in San Ramon, California with a mutually agreed mediator in an attempt to resolve the dispute. Should you file any arbitration claims, or any administrative or legal actions without first having attempted to resolve the matter by mediation, then you agree that you will not be entitled to recover attorneys’ fees, even if you would otherwise be entitled to them.

What security measures do we take to safeguard your personal information?

The personal information that you provide to us is stored on servers which are located in secured facilities with restricted access, and protected by protocols and procedures designed to ensure the security of such information. In addition, we restrict access to personal information to Crystal Clear Indicator employees, independent contractors and agents who need to know this information in order to develop, operate and maintain the Crystal Clear Indicator Features. However, no server, computer or communications network or system, or data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect user information, we cannot ensure or warrant the security of any information you transmit to us or through the use of any of the Crystal Clear Indicator Features and you acknowledge and agree that you provide such information and engage in such transmissions at your own risk. Once we receive a transmission from you, we will endeavor to maintain its security on our systems.

In the event that personal information you provide to us is compromised as a result of a breach of security, when appropriate we will take reasonable steps to investigate the situation, notify you and take the necessary steps to comply with any applicable laws and regulations.

Notification of Changes

This Privacy Policy may change from time to time and we will post all changes on the Site.

Questions? Contact Us

If you have any questions about our privacy practices or this Privacy Policy, please contact us by email at info@crystalclearindicator.com.

Terms of Use

Please read the Terms of Use governing the use of the Site and the Crystal Clear Indicator Features.